Understanding your Customer How to solve a real problem with your business. Course Content Expand All Ahmed’s Story 6 Topics Expand Lesson Content 0% Complete 0/6 Steps Ahmed’s challenge Ahmed: persona The persona tool Ahmed: user journey The user journey tool Ahmed’s solution Solving the customer’s problem 6 Topics | 1 Quiz Expand Lesson Content 0% Complete 0/6 Steps Solving real problems Mapping your context Identifying key actors Uncovering the problem Checking your assumptions Listening to feedback Assessment: How can you solve real problems? Try it yourself! 3 Topics | 1 Quiz Expand Lesson Content 0% Complete 0/3 Steps Let’s practice! Join our community and share Quick recap Assessment: How well do you know the user journey?