Mapping your customer’s journey

A tool that visualises how your end users are experiencing and interacting with a certain situation, solution or problem. If the journey is for your solution, it describes how a person learns about it and uses it to get to the desired end result. Looking at an experience through the perspective of your target audience ensures that your solution is built around their perspective, and not yours.Learn more and download the tool: https://toolbox.butterflyworks.org/tools/user-journey